2.USE OF INFORMATION
Any information about visitors to our site is collected only when knowingly and voluntarily submitted upon registration as member.
3.Automatic Remote Monitoring Information Collection and Automatic Equipment Firmware Upgrade
The Monitoring Account itself includes an automated, internet-based process of receiving transmissions from the AUO data transmission equipment of your solar power system, its approximate location based on IP address, its output, efficiency, and other variables. This information is recorded and preserved by AUO on our own electronic storage facilities, and may be accessed by you while you are actively subscribed to the Monitoring Account, or by us regardless of your active participation of the Monitoring Account. The AUO data transmission equipment, once connected to the internet, immediately begins reporting this information to AUO. And, in order to provide the new features, improvements and to fix the existing bugs of the sold AUO equipments, the AUO data transmission equipment will automatically upgrade the firmware version of data transmission equipment, energy generation equipment and energy storage equipment, power electronic device, meteorological device, detection meter, sensor of the owner’s solar power system and anything as required by applicable laws to the latest one from AUO, and will continue to do so as long as the AUO data transmission equipment is connected to the internet. By having your AUO data transmission equipment connected to the internet, you consent to this automatic information reporting process and to the automatic upgrade for the latest firmware version of the AUO data transmission equipment, energy generation equipment and energy storage equipment, power electronic device, meteorological device, detection meter and sensor, and anything as required by applicable laws. We retain this information indefinitely, and may use it for any reasonable purpose, at our sole discretion, including but not limited to quality assurance, engineering performance comparisons, and product improvements. The information will be used by AUO and shared with the installer or retailer the owner purchased the AUO solar power system from, the distributor of the aforesaid power system and the troubleshooting service providers, who all need to know such information to perform efficient and reliable maintenance and troubleshooting services for the installed solar power system of the owner.
However, we will endeavor to take all reasonable steps to protect the information you may transmit to us. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any information held by us. However, we will not be held responsible for events arising from unauthorized access to your information.
We provide links to websites outside of our website, as well as to websites operated by third parties. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website.
7.PROBLEMS OR QUESTIONS
Last updated Jun. 15th , 2018.